General Information
Reservations:
Reservations are made in person at the Parks & Recreation Office (405 Jefferson Street, lower level), Monday-Friday from 8 a.m. to 5 p.m.
Fees and deposits:
All rental fees and deposits are due at the time of reservation. Cash, check or credit is accepted. The City of Washington will issue any deposit refunds within thirty (30) days after the activity.
Cancellations:
•Cancellations made within twenty-four (24) hours of the reservation will be given a full refund.
•Cancellations made within sixty (60) days of the scheduled rental will receive 15% less the rental fee.
•Cancellations made less than sixty (60) days of the scheduled rental will result in forfeiture of the rental fee.
Inclement Weather Cancellations:
•Renter must notify the City of Washington at least twenty-four (24) hours before the rental.
•If the renter fails to notify the City of Washington, a refund will not be given.
Call Out Fee:
There is an additional minimum charge of $90 if a Parks Employee is called out to a rental. Fee will be taken from the damage deposit.
Keys:
Key(s) for the rental must be picked up at the Parks & Recreation Office before 5 p.m. the day of the rental. If the rental is on a Saturday or Sunday, key(s) must be picked up the Friday before your rental by 5 p.m. The Parks & Recreation Office is not open on weekends or holidays.
Key(s) must be returned to the Parks & Recreation Office or in the yellow drop box at the Parks Shop (1220 South Lakeshore Drive) by 5 p.m. the following day of your rental. Yellow key drop box is located on the east side of the Parks Shop.
Insurance:
Rentals paying with a business check or card must provide a Certificate of Insurance with the endorsement page three (3) weeks prior to the event. Certificate can be emailed to cwarren@washmo.gov. Please see pages 9 and 10.
Refunds:
•Cancellation refunds will be refunded within thirty (30) days after the cancellation.
•Damage/Key deposit refunds are usually refunded within thirty (30) days.