Lime Scooter FAQ’s
The City of Washington has entered into a two-year contract agreement with Lime to allow shared mobility devices (such as electric scooters) in Washington. The City of Washington supports the addition of new transportation options to our residents and visitors while also establishing guidelines and regulations for the safe and controlled use of these devices.
Lime’s products and services provide a benefit to the City, citizens, and the surrounding community and provide safe, environmentally friendly, and affordable multi-modal transportation options to the community. This agreement must comply with all City of Washington ordinances. To file a complaint, please contact Sergeant Mike Grissom at (636) 390-1088 or via email at mgrissom@washmo.gov.
In an effort to ensure safe ridership, we have updated some restrictions on the Lime Scooters in Washington summarized below:
•A Photo ID will now be required to be scanned on the Lime App prior to utilizing a scooter to ensure the user has a license and understands traffic laws.
•The scooters will now be programmed and limited to 10 mph on the Riverfront Trail. They will also be programmed so rides cannot be terminated on the trail. If a scooter dies on the trail, the user will continue to be charged until it is back in the downtown district.
•Due to high traffic volume, Lime will program the scooters to not operate along 5th Street. Riders can cross at intersections, but will not be able to ride on 5th Street or go south of Highway 100.
•As a reminder, the Scooters should NOT be operated on sidewalks. We have asked Lime to place tags on the scooters reminding users of this. Repeat violators can be reported and banned from the application.
•No parking on private parking/unloading areas as requested by property owners.
•No riding in festival districts.
•Curfew from 10 p.m. to 5 a.m.
•Scooters will no longer be able to operate outside of the boundary shown below.
We thank those that are riding responsibly and are happy for you to safely explore all that Washington has to offer!
Frequently Asked Questions:
Where can I ride a Lime Scooter?
Lime Scooters cannot be ridden on sidewalks and must be ridden on the streets. The devises will be re-deployed downtown on a daily basis. Users may take the scooters outside of the downtown district, but should be aware of the specific scooter range shown on the Lime mobile application.
Who oversees the E-Scooters located in Washington?
The private company, Lime, operates and maintains the devices currently permitted in Washington. This company is the only shared mobility device company allowed to operate in Washington at this time.
How old do I need to be to ride?
Riders must be at least 18 years old.
Where should Lime Scooters be parked?
Lime Scooters should be parked at bike racks or along the curb while allowing for at least a 3-foot clear pedestrian zone. All parked locations must not impede access by any other person or transportation mode. Do not park a scooter anywhere that blocks pathways, crosswalks, ramps, doorways, or driveways and do not park on grass or private property.
How do I report scooters that are broken or left on my property or in another inappropriate location?
Report the broken or illegally parked device directly to Lime. Please use the Lime mobile application or you may also email support@limebike.com or call 888-546-3345. If a scooter is parked on your property, you may also simply move the device to an appropriate location.
Can I be fined for using a Lime Scooter inappropriately?
Yes, you may be fined for leaving your scooter in a position that impedes pedestrian or motor vehicle traffic or other misuse. You may also be fined and ticketed for not complying with traffic rules and regulations while operating your scooter.
How many mobility devices are located in Washington?
Lime has deployed a fleet of up to 60 scooters. These devices are equipped with GPS technology in order to track and manage the fleet’s operations.
If I am a motorist, what do I do if I encounter a Shared Mobility Device on the roadway?
Continue to obey traffic laws and be mindful of E-Scooters and their operators. Motor Vehicles must share the road with all street approved modes of transportation including E-Scooters, Bicycles, and Electric-Assist Bikes. E-Scooter Drivers must also obey all traffic laws while operating the devices.