The Communications department provides dispatch services for police, fire, and local government.  The department also acts as a point of contact with the public and emergency services.

The department goals are to to provide a high level of service to the public, improve community involvement with Mass Warning System (CodeRED) and to provide quality emergency services through education and training

The Communications Department provides a vital link between residents and visitors of our city and its three emergency services. They strive to provide the fastest and most efficient response to calls possible, while striving to collect and disseminate requests for service in a professional and courteous manner. As Communication Officers they are the first component of the public safety response team. Without leaving the workplace, they are first to ‘arrive on the scene’. Using acquired skills they gather and relay information, provide pre-arrival instructions, track each incident, process and update information as situations unfold.

We are pledged to the highest standard of integrity, ethics, excellence and teamwork in our performance. In carrying out our mission, we help to save lives, protect property, stop crime and prevent loss through fire; thus making The City of Washington a safer community in which to live, work and visit.